If the system roles don't cover your team's specific needs, you can create a custom role with precisely defined permissions.
Who can create roles?
Only organization owners have access to role management.
Steps to create a new role
1Open the Team
From the main menu, go to Team.
There you will see the Roles tab.
2Create a new role
If you are the organization owner, you will see the "Create Role" button in the top right corner.
3Name and description
- Enter a role name (for example: Sales Assistant).
- Add a short description indicating which positions or responsibilities the role is intended for.
4Select permissions
- You will see a list of all available permissions, grouped by module (Invoices, Clients, Projects, Organization, etc.).
- Check only the permissions you want users with this role to have.
- ⚠️ Be especially careful with the Delete and Role Management permissions.
5Save the role
Click the "Create" button to save the new role.
How do I use the new role?
Once the role is created, you can assign it to users in two ways:
1When inviting a new member
When sending an invitation to a new user, select the desired role from the dropdown menu.
2When editing an existing member
Go to the team members list and change the role of a user who has already been added.
Tip: Always follow the "principle of least privilege" – give users only the permissions they absolutely need to perform their tasks.